If a business has clients that return to them to deal with them again it is a very good sign. It is a sign that you impressed them first time round and can meet their needs to provide exactly what they are looking for.
Here at Citizen we pride ourselves on customer service. We go out of our way to ensure that our clients are 110% satisfied with the service we provide. Clients frequently come back to us because they realise that they cannot get a service as good as ours anywhere else.
If a client returns to a specific consultant with another role they need assistance with this is an even better sign. This shows that as a person you came across to the client as personable, trustworthy and honest whilst working with them and It shows that you were that good they want to work with you all over again!
I cannot specify enough the importance of how you treat your clients. Clients are your source of income, your source of jobs to work on and your source of work itself. Without good clients you will not become successful or achieve the goals you have set for yourself.
If you treat clients well and they return to use your services again you will soon find that you start to build a relationship with that client. Building relationships with your clients is so important for you on a personal level and also for your company. It not only brings more business to you and the company you work for it also enhances the companies and your own reputation which in itself is very important indeed.
In summary returning clients is a very good sign. Be sure to capitalise on them returning to you and be sure to strike up a business relationship with them, after all they are returning for a reason.